You can open a dispute to apply for a refund on the 11th day after the order marked as shipped by clicking here to find the order and open dispute, we will step in if you cannot reach an agreement with seller in 5 days. Kindly Reminder: By opening a dispute we could secure your payment from being released to the seller and it would not affect

Yup aliexpress became purely a scam site. They stopped giving refunds, now you need absurd amount of proof to end up in your position of sending it back to china. These days I only buy very cheap stuff only where I wouldn't be too sad if I was scammed. Buying something expensive on ali is just begging to be scammed.

If you were charged for the order that was immediately closed – look for the notification about the refund. Most likely the order was closed for the security reasons and the seller was banned. In this case you will get a refund within 7-14 days. You will never lose money for the closed order. AliExpress wouldn’t risk their reputation. You
Their refund policy is a joke, my parcel wasn't delivered at all but tracking says 'delivered'. When you look at the tracking you will see 'In transit', 'Out for delivery' & 'Delivered' location are all scanned from their distribution center. AliExpress didn't even study the info carefully and just release the fund to seller.
AliExpress is totally legit. The site does exist, its escrow system does work, and buyers do get their products. In case your package gets damaged or lost, you can get a refund as AliExpress has a strong buyer protection system. As for the prices, they’re lower than in most other countries due to cheaper labor costs in China. Return something you bought in a store. Find your store receipt. Bring the receipt and the item to the store. If the merchant asks you to swipe your card, hold the back of your phone to the contactless payment terminal. For some returns, you might have to provide the last 4 digits of your virtual account number. You only get refund of what you actual paid. The 10% discount go back to Aliexpress, and you can't use it again. When an order is marked “refunded”, it does not mean that Aliexpress automatically credits back the amount to your balance. (You may use this money to buy other products) It means that Aliexpress has reduced the amount of your
You can accept or refuse them. AliExpress decision. After all the necessary evidence has been provided, all you can do is to wait for the “verdict”. You will receive an email when the decision is made. It’s easy to win a dispute and get a refund if you fill in the application properly and provide all the necessary evidence.
If you’re using Shopify and want to refund a customer, it’s a reasonably straightforward process. On your admin page, click orders on the left. Then click on the order you want to refund. You can then click refund at the top of the page. Then you have the option of refunding the whole order or a partial refund. jg7FPyP.
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    • can you get a refund on aliexpress